Privacy Policy

Last updated: 4 October 2026

Milites Dei Security Services (Pty) Ltd trading as Milites Dei Academy (“Milites Dei”, “we”, “us” or “our”) respects your privacy and is committed to protecting personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and other applicable South African law.

1. Who we are

Milites Dei Security Services (Pty) Ltd is the responsible party for personal information processed through this website and our admissions, training and enquiry activities.

Privacy contact: amareza@militesdei.com
General enquiries: sales@militesdei.com
Telephone: +27 (0) 81 478 8018
Postal address: Postnet Suite #396, Private Bag X9910, White River, 1240, South Africa.

2. Personal information we collect

Depending on how you interact with us, we may collect your name, email address, telephone or WhatsApp number, country and city, course or programme of interest, preferred intake, education or experience details, information you provide in an enquiry or application, correspondence, and records of communications with us. We may also receive technical information such as browser, device, approximate location, pages visited and cookie or analytics information where enabled on the website.

Please do not send passwords, payment-card details, identity-document numbers, medical information or other sensitive information through a general enquiry form unless we specifically request it through an appropriate secure process.

3. Why we use your information

• To respond to enquiries and provide programme, admissions and venue information.
• To assess suitability, guide applicants through enrolment and prepare requested admissions or acceptance documentation.
• To communicate about intakes, training arrangements, accommodation, course administration and support.
• To maintain business, accounting, security and operational records.
• To improve our website, services, communications and user experience.
• To comply with legal, regulatory, court or law-enforcement requirements.
• To send marketing communications only where permitted by law and, where required, with your consent. You can opt out at any time.

4. Lawful processing

We process personal information only for a specific, explicit and lawful purpose and in a manner compatible with POPIA. Depending on the circumstances, processing may be based on your consent, steps taken at your request before entering into an agreement, performance of an agreement, a legal obligation, or a legitimate interest that does not unfairly prejudice your privacy rights.

5. Sharing and service providers

We do not sell your personal information. We may share information with authorised Milites Dei staff and carefully selected service providers that help us operate the website, enquiry forms, email, hosting, communications, admissions or record-keeping systems. We may disclose information where required by law, a court, a regulator or law-enforcement authority, or where necessary to protect the rights, safety and property of Milites Dei, our students or other persons.

6. International processing

Some technology or communications providers may process information outside South Africa. Where this occurs, we take reasonable steps to ensure that the transfer and subsequent processing are permitted by POPIA and subject to appropriate confidentiality and security safeguards.

7. Retention

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, to manage an enquiry or relationship, to meet legal and accounting obligations, resolve disputes, enforce agreements or protect our legitimate interests. When information is no longer required, we securely delete, destroy or de-identify it where reasonably practicable.

8. Security

We use reasonable technical and organisational safeguards designed to protect personal information against loss, damage, unauthorised access, disclosure, alteration or destruction. No internet transmission or storage system can be guaranteed to be completely secure. If you believe your information has been compromised, please contact us promptly.

9. Cookies and website analytics

Our website may use necessary cookies and, where enabled, analytics or similar technologies to keep the site functioning, remember preferences, understand website usage and improve our services. You can manage cookies through your browser settings. Disabling some cookies may affect site functionality.

10. Your POPIA rights

Subject to applicable legal limits, you may request confirmation of whether we hold your personal information, access a copy of it, ask us to correct or update it, request deletion or destruction where permitted, object to certain processing, withdraw consent where processing is based on consent, and object to direct marketing. You may also request information about how your personal information is used and with whom it is shared.

To exercise a right, email amareza@militesdei.com with enough information for us to identify your record and understand your request. We may need to verify your identity before responding. We will respond within the period required by applicable law and may lawfully charge a permitted fee in appropriate cases.

11. Complaints

Please contact us first so we can investigate and address your concern. You may also lodge a complaint with the South African Information Regulator through the Information Regulator’s official website.

12. Young people and children

Some Milites Dei programmes may be considered by young adults. If an applicant is under 18, a parent or lawful guardian should make the enquiry and provide any consent required by law. We do not knowingly process children’s personal information except where permitted by POPIA and with the required competent-person consent.

13. Changes to this policy

We may update this Privacy Policy when our services, systems or legal obligations change. The latest version will be posted on this page with its revision date. This notice is intended to explain our current privacy practices and should be read together with any specific notice presented at the point where information is collected.

Questions about privacy? Contact amareza@militesdei.com.